Managing Private Questions for a Person

To add, delete, or modify private questions for a Person, open the Work with Persons Screen (shown in Persons).

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Type the digit 7 in the Opt field for the Person whose questions you wish to manage and press Enter. The Modify Person Identification Questions screen appears.

To add a question, place the cursor in the Question field on a blank line and type an identifying question that few people other than you would know. To select from a sample list of questions, press the F4=Prompt key.

When you have finished entering the question, press Enter. The cursor moves to the Answer field for that line.

Type the answer to that question. By default, what you type will not appear on the screen. To display the answers, press the F5=Display/Hide key.

Be sure to type exactly the answer you would give later when asked the question. The answers are case-sensitive.

To modify a question, edit the question in the Question field on that line.

When you have finished entering the question, press the Enter key. The cursor moves to the Answer field for that line.

If the answers are not visible, press the F5=Display/Hide key to display them.

Be sure to type exactly the answer you would give later when asked the question. The answers are case-sensitive.

To delete a question, place the cursor in the Question field on the line containing the question and delete the contents of the line.

When you have finished deleting the question, press Enter. The cursor moves to the Answer field for that line.

If the answers are not visible, press the F5=DIsplay/Hide key to display them.

Delete the answer to the question.

Each Person must have at least as many questions as the system asks during the Multi Factor Authentication (MFA) process. The Person's Role determines the number of questions, as set on the Modify Class screen (shown in Modifying Classes).

When you have finished entering or modifying questions, press Enter.